Frequently Asked Questions
Do I have to participate?
Yes, all new, undergraduate students (first-time freshmen and transfer students)
must participate. Your attendance during Welcome Week activities will be shared
with your First-Year Seminar instructors and advisers.
How do I register or change my activity?
We use two systems for registration – iServe and WVUGo – so instructions vary slightly.
Look at the top of the activity page to see which system you’re using, and then
follow the appropriate instructions below.
Choose “Login” at the top of the page, select “WVU Faculty/Staff/Student Login” and
enter your WVU credentials. Once you’ve logged in and chosen your service project
on iServe, just click “Sign-Up”, enter a contact phone and then click “Submit Your
If you change your mind later and need to unregister, no problem. Just go back to
iServe.wvu.edu. Click “Volunteer Need Responses” and then use the drop-down menu
next to the title of your project to
Unregister so someone else will have an opportunity to serve in your place.
Then you’re free to choose a different activity.
If you need help registering for an activity in iServe or have questions, please
contact the Center for Service and Learning at email@example.com or 304-293-8761.
After you find the activity you would like to register for, you will sign in using
your WVU ID by clicking the “sign in” button. Be sure to select “WVU Students/Faculty/staff”
– you should not have to create a new login. Pay careful attention to the information
presented during sign-up. You will “check out” to complete your sign-up. You will
receive a confirmation email at your MIX email address.
If you need to switch your activity, you can cancel your original registration and
then register for a new program. To cancel your registration, login to the
WVUGo Portal, open your WVUGo online account by clicking your username in the
upper right corner, select profile > programs > registrations > find the
activity you want to cancel > cancel class.
If you need help registering for an activity in WVUGo or have questions, please contact
firstname.lastname@example.org or 304-293-7529.
Do I need to complete any forms or paperwork?
Some participants may need to complete additional paperwork. If you are signing up
for an Adventure option, such as rafting or caving and/or if you are under 18 years
of age at the time of your program, you will need to complete a paper form and
have it signed by your parent/guardian. If you do not have this form at check-in
you will not be able to attend and will have to switch to another program.
If you are not doing one of the aforementioned programs and are 18 or older, you
will complete the acknowledgement of risk as part of your sign-up process. Check
your registration confirmation to see if you need to complete an additional form.
You can access forms at adventurewv.wvu.edu/home/welcome-week-forms.
Where do I go to check in for my program?
Check-in locations are different for each day. On Sunday, Downtown residence hall
students, commuters and transfer students will check in for their activity on the
On Monday, all Evansdale residence hall students will check in for their activity
outside the Student Recreation Center, between the Rec Center and Evansdale Crossing.
What should I wear/bring?
Check your confirmation email for details on what to bring. All equipment is provided
for each activity; however, it is important that you appropriate clothing for your
safety and comfort. Inappropriate footwear may result in you having to choose a
Check your confirmation email, and if you still are not sure, email us at